BMW Services
From alignments to valve cover gasket replacements, Import Performance is inspired to be the BMW specialist of Wilmington, NC. Your BMW is an investment and a point of pride and we strive to keep you on the road in premium driving condition by offering dealer level services like top-notch computer diagnostic capabilities, OEM parts for all repairs and services, and a vibrant, experienced staff committed to their continuing education in the industry.
The question isn’t what can we do for your BMW – it’s what can’t we? The following is not an exhaustive list of our capabilities, but it gives you an idea of what we have to offer:
- Oil filter & service
- Tires, Rotation & Balance, plus Alignments
- All routine general maintenance
- All suspension repair and service
- Computer Programming and Key Replacement
- Extensive oil leak repair experience including Oil Separators, Oil Filter Housing Gaskets, Valve Cover Gaskets, and more
- High Pressure Fuel Pump and Injector replacement
- Instrument Cluster repair including digital screen pixelation problems
Talin Germain – the owner at Import Performance – has over 20 years of BMW experience, starting with an apprenticeship at one of the oldest European shops in the area – West German Garage in Raleigh, NC. Through years of continued education and experience, he’s become a master technician and he oversees all service and repair in our shop, from oil changes to engine swaps, ensuring each customer gets the individualized attention they deserve. Because of this commitment to quality, we feel confident in extending a 36 month/36,000 mile nationwide warranty on all of the repair work completed at our facility – because your car is worked on by the best and brightest in the industry, directly supervised by an old-school, apprenticed-trained, seasoned master technician.
Import Performance maintains a small and well-trained staff so that we can keep our finger on the pulse of quality control in our shop. As such, we are an appointment only facility. We try to run a tight ship and keep projects running smoothly and on time, which means we follow a strict schedule. To make this as convenient as possible for you, we have many options for appointment scheduling. Leave your key in our secure drop-off box after hours and pick it up after service in one of our coded key pick-up lockboxes for contactless service. Or call or visit us in person Monday through Friday, 8:00 – 5:00 for a more direct experience.
All vehicles that drive through our bay doors are protected with floor mats, seat covers, steering wheel covers, and technicians wear gloves and use fender protectors at all times so that your car remains in the pristine condition that you keep it in! While we do recommend dropping your vehicle off for services so you can get back to your busy life, we do have a comfortable waiting room with satellite television, complimentary wi-fi, coffee, and purified water if you prefer to wait. Should you choose to drop off, we are happy to arrange an Uber to take you to your next destination or we do have a complimentary loaner car available for reservation. Come see us today!